Last updated: July 20, 2025

Privacy Policy

Please read this Privacy Policy carefully before using Our Service.

Collection of Personal Information

Ibrandium values your privacy. We do not sell, share, or trade customers’ personal information collected online with third parties, except as explicitly outlined in this policy or required by law. Personal information collected online will primarily be disclosed within our corporate group for the purposes described herein.

When you create an Ibrandium account, the personal information we collect may include your:

• Name

• Delivery Address

• Email Address

• Telephone Number

• Mobile Number

• Date of Birth

• Gender

The personal information we collect from you will be used for the following purposes:

• To deliver the products you have purchased from IBRANDIUM.COM.

• To update you on the delivery of the product and for customer support purposes.

• To provide you with relevant product information.

• To process your orders and to provide you with the services and information offered through our website and which you request.

• To administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes.

• We may pass your name and address on to a third party, such as our courier or supplier, in order to facilitate the delivery of the product to you.

• When you register as a user on the Ibrandium website, we may also use your personal information to send you marketing and/or promotional materials from time to time, provided you have consented to receive such communications.

Payments that you make through the site will be processed by our agents, Toyyibpay or Paypal. You must only submit to us or our agent or the site information which is accurate and not misleading, and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open, and those which are soon to be dispatched, and administer your address details, bank details, and any newsletter to which you may have subscribed. We undertake to treat your personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for the misuse of passwords unless this misuse is our fault.

Updating Your Personal Information

You can update your personal information anytime by accessing your account on IBRANDIUM.COM.

Security of Your Personal Information

IBRANDIUM.COM ensures that all information collected will be safely and securely stored. We protect your personal information by:

• Restricting access to personal information.

• Maintaining robust technology products to prevent unauthorised computer access.

• Securely destroying your personal information when it’s no longer needed for our record retention purposes.

Disclosure of Personal Information and Data Breach Notification

We will not share your information with any other organisations other than those third parties directly related to the delivery of the products you have purchased from the IBRANDIUM.COM website.

In exceptional circumstances, IBRANDIUM.COM may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes, or as otherwise required or permitted by the Personal Data Protection Act 2010 (PDPA) of Malaysia.

Personal Data Breach Notification: In compliance with the Personal Data Protection (Amendment) Act 2024, if Ibrandium becomes aware of a personal data breach, we will notify the Personal Data Protection Commissioner as soon as practicable. If the breach causes or is likely to cause any significant harm to you, we will also notify you without unnecessary delay.

IBRANDIUM.COM is committed to complying with the Personal Data Protection Act 2010 (PDPA) and its principles.

We may, however, use your contact information to send newsletters from us, provided you have opted in to receive them.

If you believe that your privacy has been breached by IBRANDIUM.COM, please contact us at help@ibrandium.com, and we will resolve the issue promptly.

Collection of Computer Data

When you visit IBRANDIUM.COM, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

• Your computer’s IP address.

• Browser type.

• The webpage you were visiting before you came to our site.

• The pages within IBRANDIUM.COM you visit.

• The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

Changes to the Privacy Policy

IBRANDIUM.COM reserves the right, at Our sole discretion, to modify and change this Privacy Policy at any time. Any changes to this policy will be published on our site. We recommend you review this policy periodically for any updates.

Complaints about Breaches of Privacy

If you are not satisfied with the way in which we handle your enquiry or complaint regarding your privacy, please don’t hesitate to contact us at help@ibrandium.com.